Web Requests

The Marketing Technology team offers website support to staff in the Office of Marketing and Communications and to enterprise partners across Ohio State.

Are you a staff member in the Office of Marketing and Communications and have a web request? Or, are you an enterprise partner with a site managed by the Marketing Technology team? If your answer is yes to either of these questions, you can use the following form to request assistance with a site.

If you are looking for a new website, please contact Scarlet Studio.

Please Note:

Not all requests related to a website are directly web requests that can be managed by the Marketing Technology team. If you do not see an option that correlates with your needs, please email websupport@osu.edu and we will help direct you to the appropriate connection.

Are you a staff member in:
Do you require:
Do you require:

If you are in a unit requiring a new website, you should fill out the form for Scarlet Studio or email the Scarlet Studio team

Please add the full url of the issue. If it is the full site that is broken, include the site url. If it is a secondary page that is having issues, please include that portion of the url.
Unlimited number of files can be uploaded to this field.
8 MB limit.
Allowed types: gif, jpg, png, psd, pdf, doc, docx, ppt, pptx, xls, xlsx.
24 MB limit per form.
Does the new web editor need to be contacted regarding training on the website?
Unlimited number of files can be uploaded to this field.
8 MB limit.
Allowed types: gif, jpg, png, psd, pdf, doc, docx, ppt, pptx, xls, xlsx.
24 MB limit per form.
Is this an update to current functionality?
Are design assets required?
Unlimited number of files can be uploaded to this field.
8 MB limit.
Allowed types: gif, jpg, png, psd, pdf, doc, docx, ppt, pptx, xls, xlsx.
24 MB limit per form.
Is this tied to an already existing project?
Does this project have leadership approval?
One file only.
8 MB limit.
Allowed types: gif, jpg, png, psd, pdf, doc, docx, ppt, pptx, xls, xlsx.
24 MB limit per form.
Please note that your ideal date may not be feasible and that project completion date will be determined when and if the project goes to kickoff.